Privacy Policy

Privacy Policy

Introduction

Welcome to https://gilbert-relationship-counseling.couplesresilience.com (referred to as “Gilbert Relationship Counseling,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and management of information in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in electronic documents
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales Practice Act (UCPA)
  • Connecticut’s Connecticut Transparency and Accountability of Data Practices Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our website, applications, services, and products accessible through https://gilbert-relationship-counseling.couplesresilience.com. However, please be aware that this policy does not extend to third-party platforms, apps, or services linked from our site, which have their own privacy policies that govern data collection and use.

Processing Activities

This Privacy Policy governs your interactions with us when:

  • You utilize our applications and services as an authorized user.
  • You visit our websites associated with this Privacy Statement.
  • You receive communications from us, such as newsletters, emails, phone calls, or text messages/SMS.

Personal Data Collection

We collect various types of personal data to enhance your experience and provide tailored services. This includes:

  • Account Information: Details required to create and manage your user account on our platforms.
  • Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  • Financial Information: Data related to your financial status, income, or investments (where relevant).
  • Purchase Information: Items bought from us, purchase frequency, and order details.
  • Mobile Device Identifiers: Unique identifiers assigned to your mobile device, such as IP addresses and device IDs.
  • Location Data: Information about your geographical location when you interact with our services.
  • Feedback: Your responses to surveys, feedback forms, or user reviews.
  • Social Media Information: Data from social media platforms when you connect or interact with us through these channels.
  • Product Information: Preferences, interactions, and purchases related to our products.

We collect this data through various means: user input forms, interactive features on our platform, tracking technologies (like cookies), and third-party service providers.

Cookies

We employ cookies to enhance your browsing experience and gather analytics. Cookies can be categorized as:

  • Strictly Necessary: Essential for the basic functionality of our website and services.
  • Preference: Store user preferences and settings to provide personalized experiences.
  • Analytics: Help us understand user behavior, improve our services, and measure the effectiveness of our campaigns.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose for which it was collected, plus an additional period as required by law. Once the retention period expires or when the purpose is no longer relevant, we delete or anonymize the data securely.

Security Measures

We have implemented robust security measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data at rest and in transit.
  • Secure third-party processing partners who adhere to strict privacy standards.
  • Regular security audits and updates to protect against emerging threats.

Children’s Privacy

We do not intentionally collect personal data from children under the age of 18. If you are a parent or guardian and believe we have collected information from your child, please contact us using the details provided below, and we will take appropriate steps to ensure that such information is deleted.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data, including:

  • Access, rectification, or erasure of your data.
  • Restriction on how your data is processed.
  • Portability of your data (receiving it in a structured, commonly used format).
  • Objection to the processing of your data for specific purposes.
  • Non-discrimination based on the exercise of your privacy rights.

To exercise these rights or have any data-related queries, please contact our dedicated privacy team using the details provided below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or if you have questions regarding our data practices:

Email: [email protected]

Mail: Gilbert Relationship Counseling, [Address], [City, State, Zip Code]